Claim forms
Accident and Sickness Claim Form
How do I make a claim under my MINI Income Protection policy?
This policy is designed to protect your income if certain unforeseen events arise. Please refer to you policy documents for full details of the cover provided under this policy. If you need to make a claim, or you become a carer that needs to make a claim, all you will need to do is download the appropriate claim form above. Please note you will need to print the relevant claim forms off your computer before completing them. Alternatively please call MINI Protect on 0845 641 9739 and one of our claim handlers will be able to register your claim for you and send you a claim pack.
Please have your Policy Number and Vehicle Registration ready when you call.
For Accident and Sickness claims please ensure that you, your employer and your Doctor complete all sections on the claim form.
For Unemployment claims please ensure that you, your previous employer and the Department for Work and Pensions complete all sections on the claim form.
For Carer claims please ensure that you and your previous employer complete all sections on the claim form and evidence of Carer Allowance has been supplied.
If you are self employed then you will need to supply evidence you were working prior to your Accident or Sickness or for Unemployment claims evidence that you or your business has ceased trading, has been formally wound up by a qualified accountant and the Inland Revenue have been informed.
You must provide any other details we request that relate to your claim before we will consider any payments. Proof of income will need to be provided before any claim will be considered.
Please note all costs incurred to submit this claim are the responsibility of the claimant.
All claim payments will be made into your bank account.
If you qualify for any State Benefit, you should advise the Department for Work and Pensions if you are claiming under this policy. The amount of monthly benefit you receive under this policy may affect your entitlement to State Benefit. The Department for Work and Pensions will be able to provide you with all the details.
All correspondence relating to your claim should be sent to MINI Protect Services, PO Box 1852, Croydon, CR9 1PW.
Please note that all calls are recorded for accuracy and training purposes.
We recommend that you send your claim documents by recorded delivery.
We strongly recommend that you keep copies of your completed claim form and all other policy documents.
How do I make a claim under my MINI Shortfall policy?
This policy is designed to pay the difference between the invoice price and your motor insurance settlement or the early settlement amount if your MINI dealership purchased car is declared at total loss. Please refer to you policy documents for full details of the cover provided under this policy.
If you need to make a claim, all you will need to do is download the claim form from our online facility, please note you will need to print the relevant claim form off your computer before completing them. Alternatively please call MINI Protect on 0845 641 9739 and one of our claim handlers will be able to register your claim for you and send you a claim pack.
Please have your Policy Number and Vehicle Registration ready when you call.
In order for us to progress your claim quickly you will be required to send your completed claim forms to us as soon as possible.
Please note you will need to contact us before accepting any settlement offer made by your motor insurer.
If you accept a settlement offer from your motor insurer for a total loss without our consent, or you have not used reasonable endeavours to obtain full indemnity under the terms of the motor insurance policy, we will settle your claim using the current market value of the insured vehicle according to Glass’s Guide retail value, not the settlement offered by your motor insurer.
You must provide any other details we request that relate to your claim before we will consider any payments. Proof of income will need to be provided before any claim will be considered.
Please be aware before we assess any claim we will need the following information:
Written confirmation of the motor insurance settlement offer following your claim for total loss;
Copies of the original sales invoice or receipt related to the insured vehicle;
A copy of any applicable finance agreement;
Written confirmation from the finance company of early settlement amount and how it was calculated.
Please note all costs incurred to submit this claim are the responsibility of the claimant.
All correspondence relating to your claim should be sent to MINI Services, PO Box 1852, Croydon, CR9 1PW.
Please note that all calls are recorded for accuracy and training purposes.
We recommend that you send your claim documents by recorded delivery.
We strongly recommend that you keep copies of your completed claim form and all other policy documents.
